Terms & Conditions

IN GENERAL

Our online store aims to sell products and / or accessories. Accepting the terms listed below makes the buyer responsible for reading and understanding the agreement he accepts. For any question and clarification of the terms and conditions the Athens Parachute Rigging Loft (www.skydivegearsolutions.eu) does not bear any responsibility if not asked by the buyer.

PRODUCTS AND TECHNICAL FEATURES

All available products meet European standards as defined by Greek and European legislation. The technical features and other specifications of the available products are defined by the respective manufacturer. The Buyer is responsible το be informed of the exact specifications and technical features of the products available. Information and technical characteristics are described in our online store with every reservation and in accordance with the information published by each manufacturer, regarding his products.

ORDER AND SHIPPING
People over the age of 18 have the right to order. In case of false or altered data, Athens Parachute Rigging Loft (www.skydivegearsolutions.eu) does not bear any responsibility and burdens the buyer with the shipping costs of the item. The order is valid after filling in the required fields on the Athens Parachute Rigging Loft online order form (www.skydivegearsolutions.eu). In order to complete the process, it is necessary to read and understand the terms of use as well as to accept them. Orders will be shipped once payment has been received and confirmed. Partial or total cancellation or change of the order is made only after the Athens Parachute Rigging Loft (www.skydivegearsolutions.eu) has been informed in time by contacting 212 106 3226 or by e-mail at [email protected], before final delivery by the distribution company. In any other case, the buyer bears the shipping costs to and from the store, according to the price list of the cooperating distribution company. In case of incorrect registration regarding the product stock, Athens Parachute Rigging Loft (www.skydivegearsolutions.eu) will immediately inform the buyer in order to cancel or modify his order.

PRICE LIST
The posted prices of the products in our online store are always in a legible position near each product. Prices are valid for web sales only and they are subject to change without notice by the company as it deems necessary. Item prices include GR VAT (24%). In case you are purchasing from another EU country where a different VAT is applied, then during the checkout process the VAT percentage will be modified, according to the EU VAT law. With the confirmation of the order, the buyer finalizes that he will receive the product at the price he accepted, even if the price of the product is changed in the future. In case of incorrect registration regarding the price of the product, Athens Parachute Rigging Loft (www.skydivegearsolutions.eu) will immediately inform the buyer and reserves the right to cancel his order.

RMA (Return Merchandise Authorisation) 

In case you change your mind and want to return an ordered item, please bear in mind that any return freight costs will be at your expenses. In addition the items must be returned within 2 weeks time of the purchase date and in original condition as purchased (labels/tickets attached, garments unworn).

We do not refund or accept returns of custom ordered items (specifically ordered for you from manufacturer) even if they are in perfect condition.

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.

RMA requests due to late/ delayed delivery are not acceptable, nor they are eligible for a refund.

In case of faulty items, we offer free of charge return and full refund, through the RMA request form which is available on your account menu. RMA request must be filled within 4 days of the delivery date and we may ask you to provide proof of damage, to support your claim.